Terms and Conditions
Welcome to Simple Tours and Travels. By using our services and booking with us, you agree to comply with the following terms and conditions. Please read them carefully before proceeding with any bookings.
1. General Terms
1.1 Service Provider:
Simple Tours and Travels is a tour and travel agency that offers travel-related services such as booking flights, hotels, tours, and holiday packages.
1.2 Agreement:
By accessing our website and making bookings through us, you agree to be bound by these terms and conditions. If you do not agree, please do not use our services.
1.3 Eligibility:
You must be at least 18 years old to make any bookings or purchases through our website. Minors may only travel if accompanied by an adult.
2. Bookings and Payments
2.1 Booking Process:
All bookings are subject to availability and will be confirmed once full payment has been received. By making a booking, you agree to provide accurate information and comply with the terms of the service provider (hotels, airlines, tour operators).
2.2 Payment Terms:
- Payment for bookings must be made in full at the time of booking unless otherwise agreed.
- Payments can be made via credit/debit cards, bank transfers, or other accepted methods.
2.3 Currency and Pricing:
All prices listed on our website are in INR (Indian Rupees) unless otherwise stated. Simple Tours and Travels reserves the right to change prices without prior notice. However, once your booking is confirmed, the price will not change.
3. Cancellations and Refunds
3.1 Cancellation by Customer:
Cancellation policies may vary based on the type of service (flight, hotel, package, etc.). Please refer to our Cancellation and Refund Policy for detailed information.
3.2 Cancellation by Simple Tours and Travels:
We reserve the right to cancel or change bookings due to circumstances beyond our control, such as weather conditions, political unrest, or insufficient demand. In such cases, you will be notified promptly and offered alternative options or a full refund.
3.3 Refund Policy:
Refunds will be processed according to our Refund Policy. Refunds for third-party services (e.g., airlines, hotels) are subject to the respective provider’s terms.
4. Travel Documents and Requirements
4.1 Passports and Visas:
It is your responsibility to ensure you have valid travel documents (e.g., passport, visa) before embarking on your journey. Simple Tours and Travels is not liable for any loss or inconvenience caused due to insufficient or invalid documents.
4.2 Health Requirements:
Certain destinations may have specific health and vaccination requirements. You are responsible for meeting these requirements before travel.
5. Changes and Modifications
5.1 Changes to Bookings:
If you wish to make changes to your booking (e.g., change of date, itinerary), please contact us as soon as possible. Changes may incur additional charges depending on the service provider’s terms.
5.2 Force Majeure:
Simple Tours and Travels is not liable for any changes or cancellations due to unforeseen circumstances such as natural disasters, strikes, pandemics, or government restrictions. In such events, we will make every effort to provide alternative arrangements or refunds, depending on the circumstances.
6. Liability and Disclaimers
6.1 Third-Party Services:
We act as an intermediary between you and various travel service providers (e.g., airlines, hotels). While we facilitate bookings, we are not responsible for any issues arising from the services provided by third parties, including delays, cancellations, or service quality.
6.2 Liability Limitation:
To the fullest extent permitted by law, Simple Tours and Travels shall not be liable for any direct, indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or goodwill arising from your use of our services.
6.3 Travel Risks:
Travel may involve certain risks, including but not limited to personal injury, loss of property, or illness. Simple Tours and Travels shall not be responsible for any risks, damages, or losses associated with your travel.
7. Intellectual Property
7.1 Website Content:
All content on our website, including logos, text, graphics, and images, is the property of Simple Tours and Travels or its content suppliers. You may not use or reproduce any content without prior written permission.
7.2 User Content:
If you submit content to our website (e.g., reviews or feedback), you grant Simple Tours and Travels a non-exclusive, royalty-free, and perpetual license to use, reproduce, and modify the content.
8. User Conduct
8.1 Prohibited Actions:
You agree not to:
- Use our website for any unlawful purposes.
- Post or transmit any content that is harmful, defamatory, or infringes on the rights of others.
- Interfere with or disrupt the website’s functionality.
8.2 Termination:
Simple Tours and Travels reserves the right to terminate or suspend your access to the website or services if you violate these terms and conditions.
9. Privacy Policy
We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.
10. Dispute Resolution
10.1 Governing Law:
These terms and conditions are governed by and construed in accordance with the laws of India.
10.2 Dispute Resolution:
In the event of any disputes arising from the use of our services or these terms, both parties agree to first attempt to resolve the matter amicably. If the dispute cannot be resolved, it shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.
11. Contact Information
For any queries or concerns related to these Terms and Conditions, please contact us at:
- Phone: +91 9113909796
- Email: support@simpletoursandtravels.com
